Our technical support staff encompasses over 40 years of experience.  Each technician has the extensive knowledge ranging from very simple concepts to latest technology developments.  We are eager to find solutions to your computing needs.

Service Contracts

Effective January 1, 2010

By signing a service contract, depending on the duration of contract, up to 40% is saved versus regular rate to perform the same service.  The minimum charge per month is 3 hours at the contracts discounted rate and 173 hours is the maximum per month.  Contracts include office visits, phone assistance and research time.  Materials will "incur" an additional charge, customers will be advised and authorize expenditures. All technical support calls will be addressed the same day and an estimated time for repair will be given.  See service contract for specific details and limitations.

 
LENGTH OF CONTRACT DISCOUNTED RATE COST PER MONTH
Month $ 60.00 per hour $180
6 Month $ 56.00 per hour $168
Yearly $ 51.00 per hour $153

 

Professional Service Rate Schedule

Effective January 1, 2010

 

Technician can be on-site the same day.

Materials will be an additional charge, customer will be advised and authorize ALL expenditures.

Virginia Peninsula Chamber of Commerce Members will receive 10% off Professional Service Rates.

Information Assurance
$110 Hourly  
Database Administrator
$107 Hourly  
Senior Technician
$85 Hourly  
Technician
$69 Hourly  
Training
$53 Hourly  

Updated January 2010